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Cook's Club Palma Beach

Travel Update

Better Safe than Sorry

We are committed to the safety and wellbeing of our staff and our guests. Thus, we are closely monitoring the World Health Organization (WHO) guidelines, government mandates, and public health advancements to ensure that our hotels continue to provide a safe haven and a starting point for a relaxed holiday. Please find below a concrete list of measures we are taking at Cook's Club Palma Beach:

 

General Practices

- Non-contact temperature checks are done regularly for all staff & guests

- All surfaces and high-touch points are being sanitized frequently

- Public seating setup was reviewed to allow a 2m distance

- Sanitizer Dispensers are made available at key points around the hotel

- Highly frequency clinging for restroom and elevators

- Keep the distance stickers placed at the key points around the hotel

- Screens are placed in receptions

- All the staff is using a mandatory mask

- Luggage room, courtesy showers and gym is being closed to reduce risk of infections

 

Guest Rooms

- Thoroughly cleaned as per industry leading sanitizing protocols

- All bed linen and laundry are washed at a high temperature

- AC Air filters are cleaned and replaced often

- Welcome pack amenities with masks and hydroalcoholic gel placed in room

- All deco not necessary was removed from all rooms

- All reusable collateral was removed from all rooms

 

Pools

- Distance between sunbeds is 1.5m

- All sunbeds are sanitized after use

 

Restaurant & Bar

- Distance between tables is 2m

- All tables and chairs are sanitized after each use

- All the using tongs are changing every 30 minutes

- Screens are placed in the restaurant and bar

- Mandatory mask inside the restaurant

 

Gym

The gym is closed to reduce the risk of infection.

 

Staff Training

Our Cook's Club staff received adequate training, in line with the directions of the WHO, to handle any situation related to the virus. We are prepared with both preventative and protective measures.

 

Coordination

Our Cook's Club staff received adequate training, in line with the directions of the WHO, to handle any situation related to the spread of the virus. We are prepared with both preventative and protective measures.

 

Keep calm & travel safe,

Your Cook's Club Palma Beach team

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