Cook's Club Adakoy Marmaris
Dear Guests,
this summer is different for everyone and therefore, with a series of measures and procedures we ensure to deliver quality services in a carefree and safe environment.
Please be informed about the adjustments to our operations below that we introduced in our hotel.
Upon Arrival
Your safety is our priority.
- “Safe Tourism” certificate and plaque is located at the entrance of the hotel and can be verified by the customer through a QR code. The certificate states that the hotel has undergone various and random hygiene checks by third party approved establishments.
- A wet-mat containing liquid sanitizer, is located at the entrance to the reception/lobby area so that all people entering the facility sanitize their shoe soles.
- Hand sanitizers are displayed at the entrance.
- Floor markings are visible throughout the resort to guide people while moving around.
- Social distancing floor stickers are available throughout the resort.
- Facemasks must be worn at all times while in the resort (except while in the rooms, seated at the restaurant/bar, on a sunlounger and while swimming in the pool/sea).
- Luggage is currently handled by the guest themselves to reduce contacts.
- Guests’ temperature is checked at the main entrance security point.
Front Desk
We are there for you 24/7 and have put the following measures in place:
- Every guest will be temperature checked and recorded during check-in.
- Plexiglass partitions have been placed at all service points.
- Guests are given personalized closed-off envelopes containing their registration form, room key, welcome flyer and pen of which are all sanitized via UV machine before their arrival.
- The Guest is required to fill in the registration form with their pen given to them within the envelope.
- The whole check-in procedure is contactless.
Public Areas
Enjoy the premises, always maintaining social distancing.
- All non-essential and hard-to-sanitize items such as rugs/kilims, cushions, woven items and baskets have been removed to prevent a possible spread.
- All public areas are sanitized regularly with our UV machine.
- Hand sanitizers are located at various locations and facemasks are available at all times.
- Floor markings are visible throughout the resort to guide people while moving around.
- Social Distancing floor stickers are available throughout the resort.
- Due to increased hygiene regulations, air-conditioners are closed, natural airflow is maintained by open windows and doors.
Rooms
Enjoy your privacy in comfort and safety.
- All non-essential and hard-to-sanitize items such as rugs/kilims, cushions, woven items and baskets have been removed to prevent a possible spread.
- The rooms are sanitized before the check-in of the guest with the UV machine.
- Hand sanitizer and facemasks are placed in the room for personal usage.
- To maintain housekeeping’s constant entrance to the room, DND’s are urged to be used. If not, then the housekeeping personnel will do their cleaning rounds.
- Air-Conditioner filters are cleaned after every check-out.
Restaurants & Bars
The only thing that has changed is the procedure.
- A wet-santitizing-mat containing liquid sanitizer is located at the entrance of the restaurant so that all staff and guests entering the restaurant sanitize their shoe soles.
- We perform temperature checks at the entrance of the restaurant.
- Plexiglass partitions have been placed at all restaurant & bar service points.
- We have temporarily removed table menus and implemented menu boards instead.
- Cutlery, napkin and salt, pepper sachets are placed in sealed wraps, preventing contact of others.
- All non-essential and hard-to-sanitize items such as rugs/kilims, cushions, woven items and baskets have been collected to prevent a possible spread.
- Tables are wiped down and UV cleaning is done immediately after a Guest leaves their table upon completion of their meal.
- In between mealtimes / during the closed hours of the restaurant, general UV cleaning is performed.
- Hand sanitizers are available on every table and across the restaurant and facemasks are available upon request.
- Floor markings are visible throughout the restaurant to guide people while moving around.
- Social Distancing floor stickers are available throughout the restaurant.
- Due to increased hygiene regulations, air-conditioners are closed, natural airflow is maintained by open windows and doors.
Gym & Spa
- The gym is accessible only via reservation.
- A wet-mat with liquid sanitizer to disinfect shoe soles is located at the entrance to the gym.
- Temperatures are checked when entering the gym.
- Due to increased hygiene regulations, air-conditioners are switched off, windows and doors are open to encourage natural airflow.
- After every guest, the equipment will be disinfected and UV cleaned.
- General UV cleaning is maintained at various durations.
- All non-essential and hard-to-sanitize items such as rugs/kilims, cushions, woven items and baskets have been collected to prevent a possible spread.
- Hand sanitizer is available in the gym and facemasks are available upon request.
Our Staff & Housekeeping
Always close despite the distance.
- Our staff follows all key measures to prevent the transmission of COVID-19.
- The housekeeping, alike all other hotel staff, are following the training and enhanced hygiene procedures at all times.
- Covid-19 cleaning protocol is followed at all times, especially with the contact of a guest’s personal items while cleaning their room.
- All staff wear their facemask and gloves at all times, whether on duty or not, this is part of their mandatory uniform.
- Housekeeping Manager concludes their final inspection in accordance to increased hygiene regulations.
Keep calm & travel safe,
Your Cook's Club Adakoy Marmaris team